Effective Date: 14/04/2024
At Aetheris Studio, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our website or services:
- Personal Identifiable Information (PII): this includes information such as your name, email address, phone number, and billing details, which you provide when signing contracts, subscribing to newsletters, or contacting us.
- Business Information: we may collect information about your business, such as your company name, website, eCommerce platform details, and any other business-related data provided for the services we render.
- Technical Data: this includes your IP address, browser type, time zone settings, and device information. We may also use cookies to gather analytics about how you use our website.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: to provide, operate, and maintain our eCommerce services, including website development, marketing, and management services.
- Communication: to contact you with updates, invoices, or other relevant information about the services you have contracted.
- Improvement of Services: to analyze how our clients use our website and services, helping us to improve our offerings and website performance.
- Legal Compliance: to fulfill any legal obligations, resolve disputes, and enforce our agreements.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share information in the following cases:
- Service Providers: we may share your information with third-party service providers who help us with hosting, payment processing, email marketing, and other essential services. These third parties are bound by confidentiality agreements and are only permitted to use your information in connection with the services they perform for us.
- Legal Requirements: we may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court or government agencies).
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience and provide better insights into how you use our site. Cookies may track information such as which pages you visited and your interactions on the website. You may choose to block cookies through your browser settings, but this may affect your website experience.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal and business information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access and Correction: you have the right to access the personal information we hold about you and request corrections.
- Deletion: you may request the deletion of your personal information, subject to our need to retain certain information for legal or business purposes.
- Opt-out: you can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@aetherisstudio.com
Legal mail: masiello.lorenzo@pec.it
Phone: +39 345 215 2653
